About Tracey
I help small and mid-sized businesses fix the manual processes eating their week. 7 years in operations and people management, including a 17.93% profit turnaround and a 12-location system migration I led myself. Now I run AI-assisted workflow audits, build automation, and write SOPs teams actually use. I've also designed and shipped my own software from scratch. If your team's buried in spreadsheets, copy-pasting, and email chains, that's exactly what I fix.