About Roberto
Hello!
My name is Roberto, I am a Senior Apple support professional certified by Apple for Mac and iOS systems with a work experience of four years in the largest Apple Authorized Service Provider in my country.
While working there, tasks such as troubleshooting Mac hardware and software issues were trivial, as well as direct customer assistance for Apple equipment in and out of warranty.
Now I work as a consultant and deliver specialized one to one assistance to Apple customers all around Lisbon.
Besides working with Apple I am also qualified and experienced in troubleshooting PCs and mobile devices with Android or Windows systems.
Sales and team management were also part of my career and share 6 more years of my professional experience.
Thank you for your time and attention.